We offer a 14-day refund policy on all our online courses. If you’re not satisfied with your purchase for any reason, you can request a full refund within 14 days of your original purchase date.
How to Request a Refund
To request a refund, please contact our support team at info@corecourses.org or through our website’s contact form. In your request, please include the following information:
- The email address you used to purchase the course.
- The name of the course you purchased.
- A brief explanation of why you’re requesting a refund.
Refund Policy for Certificates:
- Digital certificates are included free of charge and are delivered automatically.
- Optional printed certificates or transcripts are custom-processed; therefore, once an order has been placed and processed, these fees are non-refundable.
Eligibility for a Refund
If a learner is not satisfied with their purchase, they may request a refund within 14 days of enrollment, provided the course has not been fully completed or a certificate has not been issued.
Please note that we reserve the right to refuse a refund if we find evidence of policy abuse, such as excessive refund requests or unauthorized sharing of course content.
Processing Your Refund
Once your refund request is approved, we’ll process the refund to your original method of payment. You can expect to see the refund reflected in your account within 7 business days, depending on your bank or payment provider.
If you have any questions about our refund policy, feel free to contact us.
Email: info@corecourses.org
Please note: All courses and certificates are for professional development purposes only and do not represent a government-recognized qualification or formal exam.
